How to setup Mac Mail for Codero managed mail users

Open Mac Mail

 

Create Account

Click File, then Add Account from the drop down menu

mac_file_add-account

 

Add Account Information

Enter the User’s full name, email address and password that was set when the address was created in ServerPortal.com, then click Continue

mac_add-account-1

 

Incoming Mail Server

On the Incoming Mail Server window:
Account type: IMAP
Description: (This is optional, you can leave it blank)
Incoming mail server: mail.coderomail.com
User Name: Enter the full email address for the user
Password: Enter the user’s password that was setup when the account was created.

Please note these two items!
1. You must use the FULL EMAIL ADDRESS of the user for the User Name. the system will default to just the username and does not automatically add the domain name. The domain name must be added for the account to work.

2. For the Incoming Mail Server, use mail.coderomail.com if you are going to use SSL. Failure to use mail.coderomail.com may cause your system to reject the ssl certificate.

mac_add-account-imap
 

Outgoing Mail Server

On the Outgoing Mail Server screen:
Description: This is optional, you may leave it blank.
Outgoing Mail Server: Select mail.coderomail.com from the dropdown box.
[ ] Use only this server: Leave this unchecked.
[X] Use Authentication: Make sure this is checked.
User Name: Enter the full email address for the user
Password: Enter the user’s password that was setup when the account was created.

Please note these two items!
1. You must use the FULL EMAIL ADDRESS of the user for the User Name. the system will default to just the username and does not automatically add the domain name. The domain name must be added for the account to work.

2. For the Incoming Mail Server, use mail.coderomail.com if you are going to use SSL. Failure to use mail.coderomail.com may cause your system to reject the ssl certificate.

mac_add-account-smtp

 

Account Summary

The Account Summary screen will show you the current settings for your new account. Click the Create button to complete the setup.

mac_account-summary

 

Additional Support

If you are experiencing issues receiving, you may need to check the port values for IMAP.

Access Account Settings

Right click “Inbox” then select Edit “Domain” to open the Account Settings screen.

mac_edit-account

 

Account Information

Select the account by clicking the account name in the right hand column, then click the Account Information tab.

Description: Set the account name
Email Address: Set the full email address for the user
Full Name: Set the name of the email user. This is usually the users first and last names.
Incoming Mail Server: mail.coderomail.com
User Name: Enter the FULL email address for this account.
Password: Set the password of the email account.
Outgoing Mail Server (SMTP): Select mail.coderomail.com. This sets the mail server this account will send through.

mac_edit-account_general

 

Advanced Settings

[X] Enable this account. This must be checked for the account to work
[X] Include when automatically checking for new messages. This is optional but suggested. If this is not checked you will need to manually check for new messages.
Keep copies of messages for offline viewing: All messages and their attachments recommended
IMAP Path Prefix: Leave blank
Port: 993 & [X] SSL if you are using SSL
Port: 143 & [ ] SSL if you are not using SSL
Authentication: Password

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